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Terms Of Service

Kluckin Films Terms of Service and Privacy Policy

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PAYMENTS

Kluckin Films accepts only SECURE payment through Pay-Pal, through which we accept Visa, MasterCard, Discover, American Express, Bank Draft and even E-Check. You can send us your order through Snail Mail with payment in the form of money order or certified check.  This enables you to make your purchases SAFELY and SECURELY.
 
Pay Pal prefered payments (but not necessary to be a Pay Pal member to use a Pay Pal payment portal) we also accept all major credit cards, bank draft and electronic checks here on our site. Orders are secure.
 
 
We do offer you the opportunity to order through us mail orders. Just send your order with payment in form of Certified check or Money Order to:
Kluckin Films
Orders Department
PO BOX 3433
Myrtle Beach, SC 29578
 
Include the following information, legible information will ensure that your order is processed correctly:
 
Your Full Name, Your Shipping Address, Your Phone #, Your E-Mail Address, Description of item(s) ordered, and decription of payment (to include form of payment and amount), Date you sent your order.

Shipping and Handling

  • Through normal process your items will arrive to you in about 15 days.
  • All orders are processed immediately upon clearance of payment.
  • This process can take approximately 24-72 hours.
  • All items are carefully hand packaged and prepared for shipment UPS GROUND
  • All orders are shiped to the address provided by the customer  at the time the user orders the product. It is a customer's responsibility to verify that the address provided is correct. Kluckin Films is not responsible for lost orders stemming from incorrect shipping addresses, theft, or erroneous deliveries. In the event that a situation arises necessitating package forwarding, Kluckin Films is in no way responsible for ensuring delivery.
  • If a customer does not receive a product, he or she should make sure that they have waited the appropriate time period and confirm that the shipping address given is indeed correct. In the event that an item is lost, Kluckin Films will make a reasonable effort to track the package and replace it if necessary.
  • For any product that has confirmed delivery via a tracking number, Kluckin Films will not resend the order or refund any monies back to a user's account. If an item is lost, a user can only receive a replacement product and cannot receive his or her monies back for an order. We reserve the right to refuse a replacement order or credit refund.

 Cancelation Of Orders

A customer may cancel an order while it is being processed by contacting us via the customer service contact form on our site or call customer service at 843-222-1307. Once an order has been sent to the  processing department, or if has shipped, cannot be changed or cancelled.

 Terms of Offers

Kluckin Films is not responsible for the terms and conditions of any of the affiliated websites or partner offers on our website.
 
We make an effort to screen our affiliates and partners offers to ensure the best possible experience for our users. However, we are not responsible for any ensuing charges or contracts incurred between a user and an offer provider.
 
Users should carefully read the requirements, terms and conditions, privacy policy and billing information for each external site and offer.
 
All users complete offers through affiliate and sponsour sites at their own risk. We are not responsible for services or products associated with our affiliate and sponsour offer providers. If there is a complaint about services or products received from an affiliate or sponsour, users should directly contact the offer provider in question.

Returns

 We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it.
 
Contact us through E-Mail  or by phone 843-241-6229
 
If your item is returned within 7 days of reciept we will refund your purchase (less Shipping and Handling) or replace it.
 
This is only valid for purchases made from Kluckin Films. (For orders placed through our affiliated and sponsours you will have to check their policies.)
 

PRIVACY POLICY
 
Keeping your non-public personal information secure and confidential is our top priority!

Providing electronic access to Kluckin Films information and services, while maintaining privacy is a specific objective of Kluckin Films Strategic Business Plan.

Kluckin Films collects from users only the personal information necessary to provide the information and services requested by them. Personal information in our possession is maintained and used in ways that respect individual privacy. Employees are educated about the importance of protecting personal information and consumer privacy, and only authorized employees are officially granted access to personal information.

Kluckin Films will not disclose personal information collected from users to private third parties unless the law requires such disclosure.

Copyright 1999-2013 Kluckin Films

DISCLAIMER: KLUCKIN FILMS DOES NOT CONDONE OR ENDORSE VIOLENCE, DRUG USE OR OTHER ILLEGAL ACTIVITIES. 

It's only a movie!!

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